ANA Airlines Customer Service

Contact ANA Airlines Customer Service for Help

Though ANA airlines offer you some suitable ways to contact the customer support team either via Email or ANA Airlines Customer Service phone number

Via Email support

  • A passenger looks to change/cancel the flight booking is required to call on the dedicated support number.
  • For any modification or change to the flight booking, Email is not worth considering because the whole process may take some 1-2 business days to respond.

Via Phone number

This service is available to every individual and it benefits their domestic and international passengers in terms of service, for cancellation, change the flight.

  • If you are calling from outside the US, an International call charge will be levied.
  • You may be charged an access fee by the local service provider when you are calling from the phone number of hotels, mobiles, and landlines.
  • Your call will be connected to the reservation and customer service center in Japan or the US, the representative speaks English and Japanese language.
  • Dial a toll-free number on +1-310-782-3011, this number is active for those who are hearing or speech impaired are advised to dial 711 on your phone to ask for a relay service call to each service center of the airlines.
  • To know more about the ANA Japan Domestic Flight Awards, you should contact the Japan Domestic Flight Award Redemption Desk. Your Calls will be transferred to the Domestic Reservation Center in Japan.
  • Dial toll-free number 1-800-235-9262 available between 4:00 pm to 3:00 am or 6:00 am to 4:00 pm for 7 days a week and 365 days a year.

Learn about the services provided by the ANA airlines 

Enjoy the best fine dining

  • Passengers will be offered choice based hot and cold beverages during the journey and newspaper to spend their time reading articles.
  • Over the phone call, passengers can select the allergen-free meal up to 24 hours after the departure of the flight from japan and for flights upto 48 hours to Japan.

Mobile rental devices facility

  • You will get the opportunity of international mobile phone rental services and the unlimited mobile broadband service for the rental, Wi-Fi routers, and smartphones. For every 100 yen the passenger spends, they will earn one ANA mile. All these services are available to the passengers traveling round-trip on the ANA Group or on the codeshare international flights with the flight numbers starting with "NH.”

ANA Airlines Disability Desk Customer Service

If you want to travel with medication, tools of medical or devices such as CPAP machines or hearing aids, you can contact the ANA disability desk prior to on-board the items or products or else call to ANA Airlines Phone Number

  • You should have awareness of basic details like manufacturer, name of the product, model and size, or type of battery.
  • For the verification purpose, your equipment again may be checked at the airport before the scheduled departure of the flight.

To call ANA Disability desk:-

  • Dial 1-800-235-9262 which remains active 24*7 and 7 days a week.
  • If traveling within Japan, Dial 0120-029-377 available between 4:00 pm to 0:00 am.

Know about the ANA Mileage Club customer service

Nowadays traveling with earned miles becomes the choice for most of us, you can contact to the ANA mileage Club if you have any queries related to the Mileage. Before you heading to the process of inquiry, you can access the following in the “ Manage profile” section after logging in. Here you will see the following information that you can change with the help of the Profile section.

  • You can change the address.
  • Change password.
  • If you want to change the Email address.
  • When you want to change the main card.
  • If you want to register as an award user.

How a passenger can submit feedback on ANA airlines?

There are three modes of submitting feedback regarding the ANA services, here showing you all the detailed mode in detail or else call to ANA Airlines Customer Service

Email inquiry

  • You may get delayed if the message is received during non-business hours, so it is recommended to avoid using the service of Email for any secondary purposes or social networking services.

Phone Enquiry

  • If you want to share your feedback or suggestion regarding the services, you can dial the phone number 0120-029-787.

Via Post

  • If a user wants an inquiry or wants to drop any feedback via the postal method then he/she can drop queries to the given address. "Gate City Osaki Post Office Box No.15, Tokyo, 141-0032, Japan".

 


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