How Do I Actually Get a Human at American Airlines?

If you want to get a human at American Airlines, dial the phone number of American Airlines 800-433-7300/+1-442-933-7300 to ask any query related to your new and existing reservation, refunds, and more. Choose the write IVR commands to connect to a live person.

Why call American Airlines Customer Service?

Because, This way, it'll become easier for you to get any help more precisely and quickly. Here's the list of all the things a live person at American Airlines can help you with.

  • Book new reservations with American Airlines 
  • Make online check-ins
  • Manage your reservations
  • Change your AA flight or cancel them
  • Assist you with any queries or complaints regarding the airlines
  • Manage your miles program

Hence, the tasks above are some of the most important and common ones for which passengers usually contact the customer service of American Airlines.

Quickly Speak to a human at American Airlines:

  • Dial American Airlines Phone number 800-433-7300/1-442-933-7300 (OTA No.)
  • Now Speak "customer service" or "Live representatives" over the main menu
  • And Wait for IVR to connect with American airline's live person over the call.

American Airlines Phone Number list: For different Languages

List of phones number for American Airline's customer service departments:

  • American Airlines Customer Service in the English language: 1-800-433-7300 
  • Get Human at American Airlines in the Spanish language: 1-800-633-3711 
  • Customer support in the Portuguese language: 1-866-824-8717 
  • Talk to Live Person in the Japanese language: 1-800-237-0027 
  • Speak to American live Agents in Mandarin Chinese language: 1-800-492-8095 
  • American Airlines Phone Number  for Hearing & speech impaired: 1-800-543-1586 

American Airlines Worldwide Phone Numbers info:

Country Phone Number Hours (local)
USA(English) 800-433-7300 24 hours
Singapore 6349-8444 24 hours
Mexico 55-5209-1400 24 hours
United Kingdom 0207-660-2300 24 hours
France 0821-980-999 8 a.m. – 6 p.m.
Germany 069-2999-3234 8 a.m. – 6 p.m.
Australia 02-9101-1948 24 hours
India 0124-601-4200 9 a.m. – 7:30 p.m.

Does American Airlines have a live chat?

Do you ever wonder whether American Airlines offers live chat support to the customer or not? If so, then you can get the accurate details about the American Airlines live chat service below:

  • American Airlines has introduced a live chat service to provide virtual assistance to the customers
  • The live chat service of American Airlines is accessible via the latest app version and allows one to connect directly
  • Live chat with American Airlines offers 24/7 assistance

Can I Email American Airlines?

If you are looking for information about receiving assistance from American Airlines by sending an email, then learn the correct process for it through the points below:

  • First, you have to access the official American Airlines website on a browser
  • Further, you have to look for the contact us section on the home page of American Airlines
  • Then access the contact us section and navigate to the email us option from there
  • After that, you need to select a topic from the list regarding which you are sending an email
  • Then choose the subject as well as the reasons and press the next button
  • Afterward, you will get a response from the customer care team of American Airlines for the query you have sent via email.

 How do I file a complaint with American Airlines?

American Airlines' existing customers can register complaints anytime when experiencing bad service. Therefore, the process of filing a complaint with American Airlines is discussed below:

  • To file a complaint, first of all, Go to Complaint Form
  • Then locate the contact us section on the home page and access the complaint form
  • After that, choose customer relations under the topic section
  • Then select Complaint in the list under the subject and choose the most appropriate reason
  • At last, press next after filling out the form and sending your complaint

 "Either Mail a letter to 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034"

Helpful Link:

Check out the important link if you have a flight with American Airlines:

Where do I send a complaint to American Airlines?

If you want to file a complaint with American Airlines, send them a letter at 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034 or contact through email as well.

How to fax something to American airlines?

To fax an American airlines representative, Follow the fax number: 1-480-693-2300

How do I get American Airlines to call me back?

If your phone call is unable to connect, or the agent is taking too much time to connect with you, then use the Airline call-back option; as per the callback option, you can get a callback from the American Airlines agent.

  • Make a phone call on number 800-433-7300.
  • Then choose your IVR language.  
  • And when the phone line asks you to get a callback, press this number.
  • You need to press that and register your call time and date. 
  • And you are registered for a callback. 

How long is the hold time for American Airlines?

If you are calling at the American Airlines phone number, then you need to be patient while the call connects. Usually, it takes 7-8 minutes to connect with the representative, but sometimes it can go up to half an hour. 

Is the American Airlines call center open 24 hours?

No, American Airlines does not provide its services 24/7. The customer service hours of the Airlines are 8 am to 6 pm for the week. So, call them in between these timings. 

Why is it so hard to get a hold of American Airlines?

American Airlines is a vast Airline that provides its services to millions of people, so sometimes, when you call them in the peak times, like in the afternoon or on weekdays, it is hard to connect with them. So, choose your timings while making a phone call. Also, avoid this if you are making them call during the festive season.  

Can I text American Airlines customer service? 

Yes, you can also send a text message to American Airlines. You need to write the word HELP on FLYAA (35922). And within a few days, an agent will call you back. 

What time is best to call american airlines?

Everybody is in a hurry nowadays. No one wants to wait. So if you want to cut the hold time, then call earlier. Instead of calling at 10 am, call them at 8:30 as you will need less rush, and the agent can give you more time. 

How do I get American Airlines to answer? 

If you want some answers from a person at American Airlines, you will need to contact their customer service to ask the questions from the official person. If you are wondering how to talk to a real person at American Airlines to obtain answers, call on the phone number: 800 433 7300 to reach their customer service. 

What is the phone number for the American Airlines AAdvantage account? 

The phone number for the American Airlines AAdvantage account is 800-882-8880. The working hours of AAdvantage customer service are 07:00 am to 10:00 pm (CT), all days a week. You can contact them between working hours to obtain the necessary information and ask questions about your AAdvantage account only. 

Does American Airlines have social media? 

Yes, American Airlines have social media accounts. They are present on different platforms to share updates, information and provide support. The social media platforms where you can find American Airlines are:

Does American Airlines have online customer service?

Yes, American Airlines has online customer service. If you want to connect with a person of their customer service on online mode, you will have to use the live chat. 

The process to contact customer service online:

  • Visit the webpage of American Airlines,
  • Then open the “Contact Americans” page,
  • Tap on the chat icon on the page that appears on your screen,
  • Then a window will open, and a person will join the chat,
  • And after that, you can send your questions to the chat box,
  • You will get the answers from the connected person of American Airlines. 

How do I speak to a person at American Airlines?

If you want to speak with American Airlines customer service live person, Dial Phone number 1-800-433-7300 to get in touch with the agents, Press 00, and Say "agents" IVR will continue to ask you various questions, again Say "agents" after every question until your call transferred to speak to live representative. You should require to follow the below IVR options to speak to a live person:

  • Dial phone number 1-800-433-7300/1-442-933-7300 (Skip Hold Time)
  • Press 1 for General inquiries or New reservations.
  • Press 3 for Flight status, complaint, or feedback 
  • Say Customer Service or press 9 to speak to an American Airlines person.  
Final Words: These are a few ways by which you can get in touch with American Airlines to resolve your queries related to flight tickets.

Customer Review

    • Julianne Hackett
    • 2020-12-22 06:10:39
    • Hi, Due to Covid, I have recently canceled my tickets to Charlotte as I talked to someone at American airlines phone number and they said that I will get the travel credit within 5-7 business days. still, I do not get it, Can you adjust that in my new booking?
    • Morris Reilly
    • 2020-12-23 04:48:37
    • Hi, how can I talk to a live person at American airlines for my seat upgrade request as I have tried calling but always end up on hold? also did not get a satisfactory response through mail, Please arrange a call from your representative. My Cell Number 6318960014 Thank You
    • Donna weber
    • 2021-03-12 05:09:16
    • Do I need covd test to fly fr Scranton Pa to fort lauderdale
    • Amber
    • 2021-03-16 05:03:10
    • can i buy a seat for my dog on american airlines.i want to talk to someone at your support team.
    • Wendy Lima
    • 2021-03-18 05:49:49
    • My son is flying on Wednesday April 7th from San Diego Ca to West Palm Beach Florida. What are the cdc guidelines. Does he need to get a covid test before he flies to Florida & when he returns back to San Diego Ca. Please let me know. Thank You!! Wendy
    • Susan Klein-Lord
    • 2021-03-25 05:57:53
    • My children are flying from Montego Bay Jamaica to Charlotte with a final destination in Appleton Wisconsin. what type of covid test is required to enter the United States from Jamaica?
    • Tracey Martin
    • 2021-03-26 06:12:25
    • I want to know the prices of Luggage for 2 Suitcases. On Line says 1st one $30 2nd is $40 and 3rd $150. Can a live agent get back with me please Thank you Ms Tracey Martin.
    • Crystal Clarke
    • 2021-03-27 03:58:21
    • Which covid 19 test is required to travel on your airline
    • Charlotte E Scimone
    • 2021-03-30 03:51:58
    • I have my covid vaccinations. Is the vac. Card sufficient to board flight from RIC to ChHL to Hartford next Tuesday?
    • 2021-04-01 04:28:52
    • I booked a flight from RDU to FAT on April 14 and returning on the 17th. What COVID test (if I need) do I need to get on board with American Airline? Testing is not normally done unless I have been exposed to someone who tested positive or have symptoms. And right now, I have either.
    • dave w penn
    • 2021-04-13 09:55:48
    • AA Airlines callback time more than 4 hours, x2m first cal backdropped in middle ow questions, then had to start over at end of the line currently waiting 7 hours. but dailing this travel agency number, i got my query resolved
    • lori bricks
    • 2021-04-15 08:43:27
    • Despite numerous emails and HOURS waiting on hold, cannot get hold of AA. They rescheduled and upcoming connecting flight and I have an alternative.
    • Emita Aine
    • 2021-04-26 07:45:51
    • Hello can i change rhe airport to another airport
    • Jean Baierl
    • 2021-05-27 06:18:57
    • As far as I am concerned I will never fly American again. I will drive or find another way. I picked my seat and paid extra to be close to the front because of my Hip Surgery and they changed planes and put we back further. After everyone was loaded the seat I had paid extra for was empty. On top of that it was so cold on the plane everyone was covering with jackets and sweaters to stay warm. The only time we saw any Assistants was before takeoff, the water and pretzel delivery and right before landing. So I am writing this because I sat on the phone for the last two hours trying to talk to someone to see if I could get a refund on my extra charge for seat location I didn’t get. Of course no one answered. Very Upset!
    • Gary Leany
    • 2021-06-04 11:37:51
    • I recently flew to miami for my anniversary and american airlines canceled my seats in first class. When I got to dallas as a layover I found they had cancelled my first class seats on that flight as well. After the vacation I was booked on a 1:55 pm flight and American Airlines changed it to the 9:10 am flight. I found this change when I was checking it at 11:00 pm. I thought it was a mistake as I had 1st class seats for the 1:55 pm flight so I called them and they refused to help. I asked for a supervisor and got hung up on. I slept for 2.5 hours and had to get up to be at the airport on time for the 9:10 flight. I then got to LA for a layover and had to fly coach when I had 1st class seats for that leg of the journey also. I would not recommend american airlines to anyone. I have spoken to the customer service reps and they refuse to address the issue.

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