You can redeem your travel voucher on their website or call customer service on your next flight booking. To redeem your Air Canada travel voucher on the website, you can take the following steps:
Navigate through the website of Air Canada, www.aircanada.com.
Go to the Book my flight option.
Select your destination and the number of passengers.
From the list of available flights on your trip date, choose any flight.
Proceed to the payment section.
You will get your Voucher in this section. Click on it to redeem its price.
Click on the Confirm button to confirm the flight.
This way, you can use your travel voucher on your next flight.
What are the types of Vouchers Air Canada have?
Air Canada Travel Vouchers: These vouchers are handy with the capability of using multiple times. You can use this voucher type to book a new flight on this airline. However, you can also book hotels package to Mexico with their usage. Contact the travel agents directly to allow them to use the travel voucher.
Electronic Travel Vouchers: These e-Vouchers can be used for the base fare when you buy a new flight ticket. They are acceptable on Air Canada, Air Canada Rouge, and Air Canada Express. These vouchers are issued as an email and have valid 13-digit voucher numbers.
ACCredit: Air Canada offers users useful features to accomplish their air journey without obstacles. They issue AC credit for the use of passengers in buying any travel product or reservation of a new flight.
eCoupons: A special form of coupon issued to all users through the emails sent by the airline itself. It is a 15-digit code with a corresponding 4-digit PIN. Anyone can inspect the balance in the e-Coupon only by visiting the official website of this airline.
Essential details about various types of vouchers
There are various details that a user should know before using these vouchers provided to them by Air Canada. In addition, they should know about the details mentioned here for the use of all its customers.
Air Canada Travel Vouchers Terms & Conditions:
Anyone can use this Voucher repeatedly until the owner entirely redeems it.
It is possible to redeem them at the official website of Air Canada or to contact them via phone.
When the vouchers apply a different currency, the applicable exchange rates are calculated through the Reuters Currency Calculator.
These vouchers are not accepted as a payment method when you use the mobile app of Air Canada or use it during self-serve check-in options online.
You can redeem them on the payment page under the payment summary section for reservations of Air Canada flights or related travel options. For example, for hotel booking to Mexico and the Caribbean, use the Payment Information section on the check-out page.
These vouchers are valid and available from the date of issuance and can be used multiple times as they do not have any expiry period.
Electronic Travel VouchersTerms & Conditions:
Electronic vouchers can only be redeemed to cover the base fare of a new flight reservation.
A user must pay applied taxes and surcharges separately and not be billed with anything else.
Only issued by Air Canada by giving them through the official email having the required code.
It is a piece of cake to redeem it as you only need to contact the reservation center of this airline or redeem them using it as the payment method during the online booking process.
The electronic Voucher from Air Canada airlines expires on the date mentioned in the email and is not valid after that. However, it does not expire when given as compensation under the Air Passenger Protection Regulations by the airline itself.
ACCreditTerms & Conditions:
Check the balance of the ACCredit by dialing the local call center of Air Canada Airlines.
These credits cannot be used for air travel payment over the services of either airline.
If the flight ticket cost is less than the actual value of ACCredit, then the balance is retained until it expires.
Any user can redeem ACCredit through the official website of this airline from the payment section. In addition, it is possible to redeem that using the call center of this airline or to take assistance from any travel agent.
ACCredits are valid only when received from Air Canada, Air Canada Rouge, or Air Canada Express. It will expire on the date mentioned in your email, leaving the balance zero. The airline has all the rights to refuse or suspend ACCredit for any unlawful activity.
eCouponsTerms & Conditions:
These coupons are not debit or credit cards, and they do not have any implied value.
Keep the e-Coupons secured, as the airline is not responsible for any stored value.
The use of two e-Coupons is possible when it covers the cost of the flight booking.
If the flight ticket value exceeds the e-Coupon, the value will be zero, and you will need to pay an extra cost.
Redemption of these e-Coupons is possible by calling the official customer service team or talking to the travel agent expert to use these e-Copouns without any issue.
These coupons are valid from the date you get in the email and valid for all flights of Air Canada or associated travel giants. The airline has all the rules to reject or refuse to accept these coupons.
Can Air Canada vouchers be transferred to another person?
Yes, the travel vouchers issued by Air Canada can be transferred to any other person as they are transferable. You can also gain details about the Air Canada Travel Vouchers by contacting its official support team and getting help transferring these vouchers to anyone else as gifts.
For how long does Air Canada credit last?
Accredit provided by Air Canada expires on the date mentioned in the email you obtained. After this, the credit will pass, and any value will be down to zero, with no use for booking your future travel.
Can Air Canada travel vouchers be used on other airlines?
No, you cannot use the Air Canada travel voucher wholly for the service of other airlines. Although the travel vouchers are transferable to other passengers, they must only be traveling with Air Canada. You can also not use vouchers for group booking.
How long does it take to get a travel voucher from Air Canada?
Your travel voucher takes at least three business days to show in your balance. These travel vouchers can be used many times and always stay active. In certain circumstances, travel vouchers may take longer to deliver on your credit. If it takes more than a week to reflect on your travel balance, you can contact Air Canada customer service to know the details.
Can I convert the Air Canada voucher to Aeroplan Mile?
Yes, you can convert your Voucher to Aeroplan miles. However, the points are significantly less as you make the conversion. Hotel points can also be converted to Aeroplan miles at a lower value. When you cancel your flight, you can convert the remaining value of your ticket to Aeroplan miles with a rate usually higher than 65%
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