How to Use or Redeem Air Canada Travel Voucher

A comprehensive guide to Air Canada travel vouchers

Undoubtedly, the travel vouchers offered by Air Canada are spectacular as they are awarded as compensation to all customers or as an award given to them. The concept of using these vouchers was introduced on May 18, 2020: for all customers who are eligible to gain them. They are offers for flight cancellation made on or after March 1, 2020. In addition, these vouchers have a specialty in that they are entirely transferable.

Any user can use this multiple times, and the best thing about these vouchers is that they do not have any expiry date. In addition, these vouchers have a fantastic feature in which anyone can use them to book their flights with this airline or purchase any travel product of this airline that comes under the terms & conditions of this airline.

Lately, there have been many customers who missed their flights due to various medical or personal reasons. However, this airline canceled some flights and permitted all passengers to gain the benefit of obtaining the Air Canada vouchers. They can effectively perform this using the online platform provided by this airline itself.

A customer can also opt for the method of contacting the customer service of this airline to redeem these vouchers or gain official details to perform that action. In addition, you can use the Air Canada Travel Vouchers through its official website or mobile application. In addition, a user can also log in to its official AEROPLAN account to start the process to redeem these vouchers or use them for air travel.

What are the types of Vouchers Air Canada have?

Air Canada Travel Vouchers: With the capability of using multiple times, these vouchers are very useful. You can use this voucher type for booking a new flight on this airline. However, you can also book hotels package to Mexico with their usage. Contact the travel agents directly to allow them to use the travel voucher.

Electronic Travel Vouchers: These e-Vouchers can be used for the base fare when you buy a new flight ticket. They are acceptable on Air Canada, Air Canada Rouge, and Air Canada Express. These vouchers are issued as an email and having useful 13-digit voucher numbers.

ACCredit: Air Canada always offers its users useful features so they can accomplish their air journey without any obstacles. They issue ACcredit for the use of passengers in buying any travel product or reservation of a new flight.

eCoupons: A special form of coupon issues to all users through the emails sent by the airline itself. It is a 15-digit code with a corresponding 4-digit PIN. Anyone can inspect the balance in e-Coupon only by visiting the official website of this airline.

Essential details about various types of vouchers

There are various details which a user should know before using these vouchers provided to them by Air Canada. In addition, they should know about the details mentioned here for the use of all its customers.

Air Canada Travel Vouchers

Terms & Conditions:

  • Anyone can use this voucher over and over again until it is redeemed entirely by the owner. It does 
  • It is possible to redeem them at the official website of Air Canada or to contact them via the phone call method.
  • When the vouchers apply a different currency, then the applicable exchange rates are used by calculating them through the Reuters Currency Calculator.
  • These vouchers are not accepted as a payment method when you use the mobile app of Air Canada or use it during self-serve check-in options online.

Redemption Method:

You can redeem them on the payment page under the payment summary section for reservation of Air Canada flight or related travel options. For example, for hotel booking to Mexico and the Caribbean, use the Payment Information section on the check-out page.


These vouchers are valid and available to use from the date of issuance and can be used multiple times as they do not have any expiry period.

Electronic Travel Vouchers

Terms & Conditions:

  • Electronic vouchers can only be redeemed to cover the base fare of a new flight reservation.
  • A user needs to pay any applied taxes and surcharges separately and not billed with anything else.
  • Only issued by Air Canada by giving them through the official email having the required code.

Redemption Method:

It is a piece of cake to redeem it as you only need to contact the reservation centre of this airline or redeem them using it as the payment method during the online booking process.


The electronic voucher from the Air Canada airlines expires on the date mentioned in the email, and it is not valid after that. However, it does not expire when given as compensation under the Air Passenger Protection Regulations by the airline itself.


Terms & Conditions:

  • Check the balance of the ACCredit by dialing the local call center of Air Canada Airlines.
  • These credits cannot be used for the air travel payment over the services of any either airline.
  • If the flight ticket cost is less than the actual value of ACCredit, then the balance is retained until it expires.

Redemption Method:

Any user can redeem ACCredit through the official website of this airline from the payment section. In addition, it is possible to redeem that using the call centre of this airline or taking assistance from any travel agent. 


ACCredits are valid only when received from Air Canada, Air Canada Rouge, or Air Canada Express. It will expire on the date mentioned in the email which you received, leaving the balance to zero. The airline has all the rights to refuse or suspend ACCredit for any unlawful activity.


Terms & Conditions:

  • These coupons are not debit or credit cards, and they do not have any implied value.
  • Keep the e-Coupons secured as the airline is not responsible for any stored value.
  • The use of two e-Coupons is possible when it covers the cost of the flight booking.
  • If the flight ticket value is greater than the e-Coupon, the value will be zero, and you need to pay an extra cost.

Redemption Method:

Redemption of these e-Coupons is possible through the method of calling the official customer service team or talking to the travel agent expert to use these e-Copouns without any issue.


These coupons are valid from the date given in the email you get and valid for all flights of Air Canada or associated travel giants. The airline has all the rules to reject or refuse to accept these coupons.

Can Air Canada vouchers be transferred to another person?

Yes, the travel vouchers issues by Air Canada can be transferred to any other person as they are transferable in nature. You can also gain details about the Air Canada Travel Vouchers by contacting its official support team and gain help in transferring these vouchers to anyone else as gifts.

For how long does Air Canada credit last?

Accredit provided by Air Canada does not expire until the date that was mentioned in the email you obtained. After this, the credit will pass, and any value will be down to zero with no use for booking your future travel.

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