Miami International Airport(MIA) Assistance

With over thousands of daily flights to 167 domestic and international destinations, Miami International Airport, also known as MIA and historically as Wilcox Field, is the primary airport serving the Miami area, Florida, United States.

It is the principal international airport for long-haul flights in South Florida and a hub for the Southeast United States, with passenger and cargo flights to locations across the Americas, Europe, Africa, and Asia. In addition, it is the largest gateway between the United States and Latin America and the Caribbean and one of the country's most important airline hubs. 

How do I contact Miami International Airport?

Miami international airport phone numbers:

• 305-876-7000 is our public airport phone number.
• 1-800-TALK-MIA is a toll-free number (800-825-5642)
• (305) 876-7747 TTY (305) 876-0594 Coordination Office for the Americans with Disabilities Act 
• (305) 876-7575 / 7373 Airport Fire Rescue - Airport Police
• (305) 869-1163- Baggage Storage Room.
• (305) 869-1859- Airport Ambassador Program.
• (305) 876-7000- Airport Information
• (305) 876-7000- for more information on airlines 
• (305) 876-7585- Armed Forces Center

How do I contact Miami Airport by Email?

Miami airport customer service can be reached at customerservice@miami-airport.com.

How do I make a complaint to Miami Airport?

To file a complaint to Miami Airport assist team, please fill out the form through this link given below:

• Miami Complaint Form

The form is for: 

• Complaint Form for Customer Service
• ADA Complaint Form for Disabilities 

You can also submit the print copy and mail this form to customerservice@miami-airport.com.

How do I check in at the Miami airport?

Check-In Procedures

The possibilities for check-in differ from one airline to the next. The fact is that each airline has its own schedule. However, three options are the most popular among all airlines.

Mobile check-in:

Mobile check-in entails easy procedures carried out using mobile apps. Passengers must download the app. Then use this app to look for flight information for your upcoming journey. It's worth noting that this could fail if you close the window before the processing is finished.

Web check-in:

Web check-in entails obtaining information from your airline's official website. Before undergoing any procedure, users must first check their availability. It should be done at least 2 weeks before the flight.

Personal check-in:

Personal check-in entails walking to the airport to validate flight information. Counters have been set up specifically for this purpose. In comparison to other procedures, this provides the highest level of certainty. 

How early do I need to be at Miami International Airport?

We recommend arriving at the airport at least 3 hours before your scheduled departure time for international flights.

Check to see the list of your destination has any limitations on travel. Remember to bring a completed copy of any required travel documents to the airport if your destination requires them.

Which terminal is International at Miami?

The North Terminal's new 3-level Arrivals Facility is processing international arrivals from Concourses D, E, and F. Its passport control hall includes 72 processing lanes with a capacity of 2,000 passengers per hour, as well as 30 passport control kiosks (APCs) for passengers who are US and Canadian citizens, as well as citizens of visa-waiver countries. Members of the Global Entry program have access to six lanes and 12 Global Entry kiosks. On Level 2, there are five baggage claim carousels, each having access to the Sky Train, which connects to all other gates. A big greeting lobby may be seen on the first floor. South Terminal J (leave level 3, or use the elevator to level 2 if transferring to another flight) and North Terminal D (exit level 1, or take elevator to level 2 if transferring to another flight) have US Customs & Immigration sections.

Arrivals J will handle international arrivals at the South Terminal. Unless you've already gone through US customs clearance at one of the participating airports, you'll need to go through passport control, retrieve checked bags, go through customs clearance, and re-check your bag on level 2 if you're transferring to another flight from which you'll be able to connect to your next flight.