How do I contact Virgin Australia Customer Service? Live Person

Ways to Get in touch with Virgin Australia Customer Service

Virgin Australia is one of the biggest passenger carriers in the country. They are quite famous for their customer support and effective customer-friendly services. Though a person can have a query regarding different things before traveling, if you are looking for the same, then you can contact them in various ways. 

Contact Virgin Australia with Phone Number: 

Many reasons make this method a perfect way to contact Virgin Australia. You can get the specific phone number for specific issues. For example, you can dial Virgin Australia Customer service phone number +61732952299 to know about the reservation. 

Talk to Virgin Australia Customer service Via Phone:

checkout the local contact numbers for your flight-related queries with Virgin Australia by dialing the below number:

  • Virgin Australia customer service Australia: 13 67 89
  • For New Zealand dail 0800 67 0000
  • For Virgin Australia Phone Number USA Dial 1 855 253 8021
  • Contact info for China+61 7 3119 7048
  • If you are calling from Hong Kong Dial +61 7 3119 7078
  • For the United Arab Emirates, Dial 8000 612 002
  • Contact Numbers for UK dial 0800 051 1281
  • Anywhere else in the world dial +61 7 3295 2296

Contact Virgin Australia with live chat: 

By sending messages to the team, you can easily connect with them and get the best solution. You can select this method directly from the website. 

Contact Virgin Australia with Email:

You can drop the mail on the email GroupbookingsHKG@virginaustralia.com. You can get a reply within 24 hours of sending mail. 

Now, you can understand how do I contact Virgin Australia? These are the different ways, you can choose any one of them or according to the issues you are facing. You can even use the compliment form to send them a message that could contain some messages. 

Fill Complaint and Compliment Form:

  • If you have any query related to an upcoming flight, please contact our live representative at Virgin Australia on 13 67 89 or by using our General Enquiry form
  • By using the complaint form you can get assistance from our live person for your pre and post travel-related queries, you can also send us feedback by using feedback form

Is Virgin Australia Customer Service 24 Hours?

There are different numbers through which you can connect with a live person without facing any issue. The purpose of doing this is to provide the services whenever users need them. You must have noticed one thing on the contact us page where there are so many virgin Australia phone number 1300 170 911 that is available 24 by 7. Even, no matter you need assistance on weekends; you are free to interact with them any hours and day. If you are resisting yourself, then you should not as you are missing an opportunity to get the best solutions. Though here if you are not getting the solution from the one number or the person is not receiving, you can try another one. These numbers are tall free and you can easily get customer support. 

How do I get a refund from Virgin Australia?

Virgin Australia is one of the best airlines that provide customer effective policy. However, most people get confused with the refund process, especially those who were flying for the first time. It could be troublesome or sometimes tricky to get a refund from the airlines, but not with this airline. 

If you have recently canceled the ticket then you can get the refunds once you meet the conditions. You can know about the refunds on the website, here you have to provide the details of the booking, and they will let you know that you are eligible or not. If yes, then you have to go to the website and select the refund option and provide the necessary details. You will get a refund within a certain period. 

Where is Virgin Australia head office?

The head office of Virgin Australia is in Brisbane, Australia. It is quite older and was founded many years ago, and commences the journey from the same head office. From here, they manage all the departures and provide customer support, even they assure the passenger is getting the best support from their side. 

Virgin Australia Head Office

Our head office is located at:

Level 11, 275 Grey Street

South Brisbane QLD 4101

Mailing address:

PO Box 1034

Spring Hill  Qld  4004

Can I change my Virgin Australia flight dates?

  • Yes, you can change the Virgin Australia flight dates at any time. All you have to direct the below-mentioned steps:
  • First of all, go to the official website of the Virgin 
  • Next, go to the official homepage and click on the manage booking. With this option, you can easily manage or change thing related to the ticket 
  • You can here now go with the change flight date and select the new flight and complete the payment process

In this way, you can change the flight date, or if you are finding the issues, then you can contact the Virgin Australia customer service and make the necessary changes.


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